Terms of Service
Last updated: October 28, 2025
Agreement Scope
These Terms of Service govern your use of the Hard Core website and our arcade cabinet hardware integration services. By accessing our website or engaging our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
Service Usage Terms
1. Acceptable Use Policy
When using our website and services, you agree to:
- • Provide accurate and complete information when submitting inquiries or project details
- • Use our services only for lawful purposes related to arcade cabinet hardware integration
- • Respect intellectual property rights, including our technical documentation and processes
- • Maintain confidentiality of any proprietary information shared during consultations
- • Not attempt to interfere with or disrupt our website functionality or security measures
2. Prohibited Uses
You may not use our services to:
- • Engage in any fraudulent activity or misrepresent your identity or affiliations
- • Transmit harmful code, viruses, or malicious software through our contact forms
- • Attempt unauthorized access to our systems, networks, or data
- • Use automated systems to extract data from our website without permission
- • Violate any applicable local, state, national, or international law
- • Harass, abuse, or harm any individual or entity
3. Service Access Requirements
To access and use our services:
- • You must be at least 18 years old or have parental consent
- • You must have the authority to enter into binding agreements if representing a business
- • You are responsible for maintaining the security of any account credentials
- • You must notify us immediately of any unauthorized use of your account
- • You acknowledge that internet access and compatible devices are your responsibility
4. Fair Usage Guidelines
We provide technical consultation and integration services with reasonable effort and expertise. Fair usage means respecting our team's time and resources. Excessive or abusive requests for free consultations, repeated inquiries without intent to engage services, or demanding immediate responses outside business hours may result in limitations on access to free resources. We reserve the right to prioritize active clients and serious inquiries.
Service Availability and Modifications
Website Uptime and Maintenance
While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to:
- • Scheduled maintenance and updates
- • Technical difficulties or server issues
- • Security incidents requiring immediate attention
- • Circumstances beyond our reasonable control
We will attempt to provide advance notice of planned maintenance when possible, but emergency situations may require immediate action without prior notification.
Service Features and Availability
Our integration services are subject to availability based on:
- • Current project workload and scheduling capacity
- • Availability of compatible hardware components from manufacturers
- • Technical feasibility of requested integration specifications
- • Geographic location and ability to provide on-site services if required
We will inform you during initial consultations if we cannot accommodate specific requirements or if there are significant wait times for service delivery.
Right to Modify Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes changes to service offerings, pricing structures, technical procedures, or website features. Active service contracts will be honored according to their original terms, but new engagements will be subject to current service parameters. Material changes to these Terms of Service will be communicated through website updates with revision dates clearly indicated.
Geographic Restrictions
Our services are primarily available within the United States. International inquiries will be evaluated on a case-by-case basis considering shipping logistics, customs regulations, technical support capabilities, and warranty service feasibility. We do not guarantee service availability in all geographic regions.
Intellectual Property Rights
Website Content Ownership
All content on the Hard Core website, including text, graphics, logos, images, technical documentation, and software, is the property of Hard Core or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is our exclusive property and is protected by copyright law.
Trademark Rights
Hard Core, our logo, and other marks indicated on our website are trademarks or registered trademarks of Hard Core. All other trademarks mentioned on our website belong to their respective owners. You may not use our trademarks without our prior written permission.
User-Provided Content
When you submit technical specifications, project details, or other information to us through contact forms or communications, you grant us a non-exclusive license to use this information for the purpose of providing our services and improving our operations. We will not use your proprietary information for purposes unrelated to your service engagement without your explicit permission.
License to Use Website
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to evaluating or using our services. This license does not include any right to download, modify, reproduce, or distribute website content except as necessary for normal web browsing and saving information about our services for your reference.
Technical Documentation
Integration documentation, wiring diagrams, configuration files, and other technical materials provided as part of our services remain our intellectual property but are licensed to you for use with your specific cabinet hardware. You may not redistribute, sell, or use this documentation for purposes beyond your own hardware integration needs.
Account and Communication
Communication Methods
We primarily communicate with clients through:
- • Email correspondence for project details, quotes, and documentation
- • Phone calls for technical discussions and consultations
- • Website contact forms for initial inquiries
You are responsible for maintaining accurate contact information and checking your email regularly for important communications regarding active projects.
Account Security
If we provide you with account credentials or access to client portals in the future, you are responsible for maintaining the confidentiality of this information. You must notify us immediately if you suspect any unauthorized access to your account or breach of security. We are not liable for losses resulting from unauthorized use of your credentials.
Account Termination
We reserve the right to refuse service or terminate access to our website for any reason, including violations of these Terms of Service, abusive behavior toward our staff, or fraudulent activity. Active service contracts will be completed or refunded according to their terms, but future services may be denied without further explanation required.
Modifications to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through prominent notice on our website.
Your continued use of our website and services after changes to these terms constitutes acceptance of the modified terms. If you do not agree with the updated terms, you should discontinue use of our services.